Customer Reviews & Testimonials

Winters Home Services has excellent customer service. Mat is friendly and professional. He offered several options and good recommendations for the project. Highly recommended.

Fantastic experience, start to finish. I contacted Winters about replacing an aging gas furnace. From initial contact thru Zane's visit to review options to Mike and team's installation (plus the fantastic communication prior to all visits), Winters earned Five Stars.

Winters Home Services was efficient and solve my kitchen issues!! thanks! From the phone conversation till the end of the visit, the operator and technician were very helpful. They kept me informed as to every step of the way, from when they would be arriving to when they would be leaving. They cleaned my basement after finishing and now my kitchen is back to normal! Knowledgeable, patient (with my dog!) and very efficient! THANKS

The staff is polite and professional. Plumber did a good job for my annual heating maintenance and also kept my house clean after his work! Nice to have them to be my plumber!

The service was great and expeditious. Marcus was very professional , explained all my options and did an amazing clean job .

Anthony very professional! I will request him for further maintenance assignments on my home! Thank you!

Honestly I’ve had such issues with my apartment since moving in 2 years ago with gas. I’ve had many people gaslight me including the Nationalgrid and the fire department. The receptionists I’ve spoken to have been one of the best customer service experiences that I’ve ever had. I say this very genuinely. When the fire department came last night I was very freaked out but when on the phone at 8:30 pm the lady scheduling was really amazing. Then I had a plumber named Brian F come out the next morning and his apprentice! These guys were freaking awesome and they found the leak by working together. They were warm and funny and helped me understand what the situation was step by step AND how they would repair it. Always calling here and requesting him for any issues.

Quick, polite, job done well

They have been great asset to my property management business!

Great work done by Vincent. He showed up on time, identified and fixed the issue quickly. He is also knowledgeable and friendly. Thank you guys.

I did not accept the quote but I still want to say it’s a good company . They are very professional, and it’s a quick response to your question and calls .

Wonderful, friendly, helpful technicians. They came on the Sunday of a holiday weekend when we were without air conditioning, which I really appreciated.

Needed a garbage disposal replaced that had suddenly turned into an indoor water feature. Winters Home Services were able to come by the next day (other businesses told me it'd be 9 days). Their tech, Marcus, was on time and got the disposal replaced within an hour. He was extremely courteous, and he wore disposable booties and cleaned up during and after the repair, so there was nothing for me to deal with after he left. I am very happy with the entire transaction, from booking the appointment to sitting in a clean kitchen with a new garbage disposal.

Prompt and efficient repair of corroded pipes and installation of filters in basement, but these filters leaked and required a second visit to tighten seals. Now fine. Donald

Called with concerns about the new water heater -Zane came right away and checked out the system. He answered all my questions and made sure everything was working properly.

John Cavallaro did a good job removing a clog from my bathroom sink drain . 27 years worth of hair was removed. Two other plumbers over past years never touched it. He cleaned up beautifully too. I am a satisfied customer.

They did a great job! Very quick & super nice. Would definitely rebook them in the future!

Excellent professional work.

I highly recommend winters, very professional team. Experienced and friendly too. Vinny was great!

Great experience! Very professional

Prompt response to my call. The tech. Was great. Returned a second day at no charge.

Easy to schedule, great communication via email and texting before arrival. Transparent and quality.

Got a quote from another company to fix my hot water heater, they were ready to replace my entire system. Got Winters in and they diagnosed the problem correctly, serviced my hot water heater, and it's back up and running for less than 20%, honestly, of the price of the other company. Winters is professional and honest, would recommend them to anyone.

Call Winters home service for kitchen disposal. Technician Anthony was very friendly and professional, he located the issue quickly and fixed it. He also told me why the disposal stop working. I feel appreciated. I will call him to replace a new one when the current one doesn’t work again. Thank you, Winter home service!

Jaden was very courteous and professional and arrived exactly on time. He diagnosed the problem with the water heater and adjusted the exhaust pipe to resolve it. He also performed routine maintenance.

We had a small issue with a toilet self fix that we weren't sure if it was entirely working or not. Lucas came out and was just a pleasure to meet and talk to. He took a look at the issue and it turns out wasn't an actual issue. He did however take the time to make sure it was working properly and gave us some options if we were to have to replace the part. Thanks to Lucas and Winters for a great experience and I think we found a new plumbing company to call!

Winters techs are always on time, diagnose issues quickly, are friendly and courteous, and show options for work to be done (if there are any), and total pricing. Nothing but good to say.

James arrived on time and took care of the problem. Very professional and courteous. I have used Winters for several years and continue to be a very satisfied customer.

I had an emergency issue with my shower drain! John Cavallaro came to my home, was professional, efficient and got the job done! Thank you for the speedy and excellent service!

We have had two great experiences with Winters Plumbing in the past 3-4 years. Zane V diagnosed and repaired our boiler. Several plumbers before him had no clue what the problem was. He did some other works with equally excellent results. Later, his brother Lucas fixed our problem shower., also great. Both brothers are personally very likable , as well as being efficient and neat. No complaints.

The company offers prompt service and demonstrates a high level of expertise, which instills confidence in their reliability.

I’ve had excellent experiences with Winters Home Services over the years. I have an annual maintenance plan for the ductless AC unit in my condo.

Very pleased with this company. Turns out I had a serious problem - their explanation was customer friendly and resolved completely.

My experience with Winter Home Service has been excellent, working on my tankless heater and gas range conversion. The technicians are very knowledgable, professional and good communicators. They completed the work very efficiently. I highly recommend!

Technician was straightforward and well informed. Getting an estimate on site was a big plus.

Tony was exceptional, great communication and gave us good input what we any expect in coming seasons!

They did a great job installing a new furnace and AC unit for us in November. There were a couple minor hiccups, but they were very kind and took care of us right away.

Winters schedule appointments quickly and their technicians arrive on time. Knowledgeable and efficient in estimates.

Second time using Winters, and second time we've been very impressed ! They are always available, and they dispatch plumbers to help, with short notice, even during busy periods ( once just before Christmas, and today they were able to send Jesse out within 12 hours of my late-night call, Jesse was polite, efficient, and did an awesome job for us. Thank you Jesse, and thank you Winters Home Services !

I had a clogged up main drain in my 3-family home. The guys snaked , and made the repair. Professional, on time as usual. Thanks!

Anthony from Winters was polite, knowledgeable, friendly, and helpful. Would definitely recommend!

Another service call with Winters. THey are great. So responsive and timely. Nick was outstanding -- polite and efficient.

My technician was right on point. Polite, timely, respectful. Great job!

Very professional job. Polite, honest and would highly recommend them.

Good job appreciate the hard work

Zane was incredibly courteous. Explained everything. Offered fair and generous options for service. Was respectful to my home. Overall awesome

Maury did a great job diagnosing the problem and making all the arrangements to have it fixed in a very timely manner. We appreciate his professionalism.

This company is top notch, and their plumbers are ready, willing and able to help. They’re problem solvers and they are very tuned in to providing great customer support.

Winters Home Services was very responsive and did a great job replacing our garbage disposal, very pleasant experience, thank you to the team!

We’ve had a service contract with Winters for several years and whether they gave us routine or emergency service it’s been expert and dependable. We value the peace of mind knowing we can count on them.