Customer Reviews & Testimonials

This is a true 5 star review. Everything from communication, ability to reach the company, the availability, the notifications, and time of arrival are stellar. Once the technicians arrived, Brian & Arty, it was clear that they were energetic, present, and eager to do a goo and thorough job. They were up front about costs. Did not appear to include extra work just to make a buck, and finished job well within the time frame promised-and even earlier than expected! This was still while doing a quality job. We will continue to watch over the next few weeks but our pipe that they fixed seems to be fixed responsibly, and with care! They also checked the tub and sinks to make sure before they left. They were very respectful to of property and took care when leaving to make sure our cat did not run out. When my husband tried to give them a tip for the good work they did they actually said it wasn’t necessary. Nobody does that anymore!! My husband had to put in their hands! They were kind, skilled, professional and gracious. We will definitely be working with Winter’s again. And great job done by Brian and Arty.

All of our experiences dealing with Winters have been positive.

The plumber arrived promptly, explained everything clearly and fixed the problem immediately. Very satisfied.

Comfortable and Dependable Service With Great Employees at your office and in person: (JAMES) WOW: A GREAT WORKER! Thanks Again Don Guzzetti

John Cavallaro from Winters Home Services was very knowledgeable and patient in helping us understand the possible issues with a clogged toilet and found us the cheapest way to resolve the issue. Highly recommend Winters Home Services - and especially John - for their professionalism and prompt service!

Winters is now my plumber on speed dial. From intake to completion, everyone is friendly and efficient. It's very obvious the business is well organized and well run. Services are not inexpensive but you get what you pay for! Would definitely recommend.

Technician showed up promptly, described work that needed to be done. Finished in timely manner. Overall we are happy, and will continue to do business with this company.

We can't say enough good things about the plumbing services we have experienced with Winters Home Services. The plumber that was assigned for our most recent job Marcus Alves was such a pleasure to deal with. He was timely, efficient and explained clearly what needed to done to take care of a burst water pipe. He did a beautiful job replacing and securing new copper piping. For future services we definitely will request Marcus for the plumbing services for our home. Thank you for the prompt response to our initial request. Sincerely, John and John

Lucas was a great plumber!! He knows his stuff!! Very polite and very knowledgeable he’s a great asset for Winters!!

Winters Home Service is amazing. I called this morning for my heater problem and they immediately send a technician (Zane V.) to my home. Zane is very nice, professional and really good, he quickly identified problems and fixed it in record time. I recommend Zane and Winters Home Service strongly to anyone need services of heating system.

Update: had Lucas from Winter’s come out again to address a new leak we had. Again A1 service. Lucas is very patient, knowledgeable and friendly. Glad he was able to make his way out here today (1/30/24). I cannot rave enough about this service! Had Jamie and Lukas come out to replace a water heater, they were patient and answered a bunch of questions for us also! They are friendly, affordable, thorough, knowledgeable, fair, honest and so much more! They offer affordable monthly payment options for those big jobs that might not be able to be done otherwise. They really saved our butt today and we will definitely be having them back in the future. So glad we called them!

5 star service!! Great service from start to finish.. Jesse the technician, was very friendly and professional and I’ll definitely keep using Winter’s for my heating issues.

Fixed my broken garbage disposal within three hours of me calling them. Polite and efficient service, no attempt to upcharge.

Matt was very pleasant and did a great job. Would highly recommend this company for any job.

Professional, friendly service. Will use again for our Lochinvar service!

Great service by a competent team.

Marcus and his apprentice did a fantastic work on a swift replacement of the main and individual apartment water valves that required close coordination with the city water department. Highly recommended crew with 5-star service!

Nothing quite like waking up to a broken toilet, right? We had a surprise leaky base on an upstairs toilet and despite the urgent issue, Winters was able to send someone within the hour. Nick did a fantastic job; quick, clean, friendly, and was able to add on fixing up the downstairs toilet while he was here. (Bonus points that he made friends with my extra-cautious dog!) It's been a week since then and I'm happy to report we've had no issues with the work done, and I already know to call them first if anything else pops up. Thanks for the great service!

Woke up to no hot water this morning and after desperately trying to DIY, trying to recall who serviced my unit last and reaching out for recommendations to no avail. Decided to Google search for plumbers and landed here. I was treated very professionally and promptly connected with service. Zane the technician was extremely knowledgeable and courteous. Hopefully I will not need service soon, but if I do I know where to go!

Winters saved my life. My furnace was stolen out of my house while another company was installing a tankless water heater. I informed the company that the tech who installed my water heater had another guy come in and take away my furnace. Needless to say they never answered me, and waited over a year, until it was on the news, and other people reported them. Thank god Winters stepped in and installed a new furnace. I never would have needed one but needless to say it was 2 weeks before Christmas and they accomidated me, and more. I will not go with any other company. In fact the other guys keep trying to get me to go back, and why would I let criminals in my house again. Winters techs will answer all questions, and they don't beat around the bush. Very professional and easy to work with. They are the best.

I just moved and had some issues with the furnace that I needed to get addressed before using it. Winters Home Service was great! They got me into the schedule right away, knowing that it is starting to get cold outside. Zane, one of their senior technicians, was prompt, and so helpful, listening to my questions and making sure everything was addressed. I can now use my heat and feel confident knowing I can call Winters Home Services for any future issues. I highly recommend!

Winters is reliable, knowledgeable & thorough.

We searched for years to find someone to care for our heat and a/c. Finally we found Winters . The techs are great and can come quickly in an emergency. We are so pleased with them.

Lucas was very professional and knowledgeable in his job. Excellent service!

Needed emergency service got help within 1 1/2 hours replaced my broken toilet and Vincent was an exceptional serviceman. Would recommend their services.

Reliable, skilled and friendly technicians. Reasonable pricing for quality work. They are our go to for hvac and plumbing needs.

2 very nice young men (Sean and Colin) found the leak, provided an estimate and scheduled the repair date. They were prompt, very polite, knowledgeable and fixed the problem, while keeping me posted every step of the way. The leak was not in an easily accessible location but ere able to complete the repair, cleaned up and went on their way. I had a very good experience with Winters Home Services.

Marcus fixed the problem I couldn't handle. Fast and reasonable cost. Winters also did our gas furnace and our water heater 3 years ago. That's why we called them.

Excellent , prompt, and efficient! Marcus Alves a great representative of Winters home services

Winters has been a terrific company to work with. They are friendly, efficient, and get the problem solved the first time. We highly recommend them!

Anthony Sousa of Winter Home Services was incredibly helpful in my consultation for a new HVAC system. Anthony was able to walk me through all of the different systems they could install, giving me trade offs and helping me understand how each different approach would work for my home. I would highly recommend Anthony and the Winter’s team.

I have used Winters for a new heating system at my commercial property and was very happy with zane the tech who performed the install. Because of that I decided to use them again at my home for ac service and again requested Zane. Zane found the company I used before never installed a water sensor in case your ac drain line plugged up it and water could leak onto my ceiling. Zane found this problem and we immediately had him install a water sensor. I would definitely use this company for all future projects and maintenance Bob DiTucci

Very responsive and professional!

The work was done quickly and accurately.

I have confidence in the knowledge these folks have. They’re dependable and respond to requests for service quickly

Friendly and professional service. Easy to make appointments and the technicians are highly competent. Communication from Winters is excellent.

Always Great Service. Professional knowledgeable and Friendly! Thank you.

As always....excellent service. A Prompt, pleasant, capable tech, Chase, removed and installed a nee toilet. It was neat, and clean and straight forward. They have been great with each of our 5 or 6 service calls for HVAC and Plumbing.

Winters Home Services has excellent customer service. Mat is friendly and professional. He offered several options and good recommendations for the project. Highly recommended.

Fantastic experience, start to finish. I contacted Winters about replacing an aging gas furnace. From initial contact thru Zane's visit to review options to Mike and team's installation (plus the fantastic communication prior to all visits), Winters earned Five Stars.

Winters Home Services was efficient and solve my kitchen issues!! thanks! From the phone conversation till the end of the visit, the operator and technician were very helpful. They kept me informed as to every step of the way, from when they would be arriving to when they would be leaving. They cleaned my basement after finishing and now my kitchen is back to normal! Knowledgeable, patient (with my dog!) and very efficient! THANKS

The staff is polite and professional. Plumber did a good job for my annual heating maintenance and also kept my house clean after his work! Nice to have them to be my plumber!

The service was great and expeditious. Marcus was very professional , explained all my options and did an amazing clean job .

Anthony very professional! I will request him for further maintenance assignments on my home! Thank you!

Honestly I’ve had such issues with my apartment since moving in 2 years ago with gas. I’ve had many people gaslight me including the Nationalgrid and the fire department. The receptionists I’ve spoken to have been one of the best customer service experiences that I’ve ever had. I say this very genuinely. When the fire department came last night I was very freaked out but when on the phone at 8:30 pm the lady scheduling was really amazing. Then I had a plumber named Brian F come out the next morning and his apprentice! These guys were freaking awesome and they found the leak by working together. They were warm and funny and helped me understand what the situation was step by step AND how they would repair it. Always calling here and requesting him for any issues.

Quick, polite, job done well

They have been great asset to my property management business!

Great work done by Vincent. He showed up on time, identified and fixed the issue quickly. He is also knowledgeable and friendly. Thank you guys.

I did not accept the quote but I still want to say it’s a good company . They are very professional, and it’s a quick response to your question and calls .

Wonderful, friendly, helpful technicians. They came on the Sunday of a holiday weekend when we were without air conditioning, which I really appreciated.