"Jaden was more knowledgeable and punctual and thorough than some of the past service techs so this is a good improvement. In general Winters is very good which is why I have an annual service contract with them but they slipped a bit when they stopped offering weekend call out service Hamza provided superb service but since Winters was acquired by Bowman the prices have gone up and efficiency of service declined so Bowman needs to get its act together or I will switch but the field service people are still good."

"Technician arrived on time. Very polite. Completed tightening my screw under the kitchen sink. Prompt and courteous."

"Thomas and Oliver were terrific, arriving on time and working steadily to get the job done right and quickly—sparing us from another heat wave without AC. They were also friendly and polite without fail."

"Andrew was exceptional! My partner and I were figuring cost-effective options in having water access for outdoor use, and he was patient and knowledgeable enough to walk us through a few ideas. He was transparent about the plan and costs and worked with us on making sure that 1) the original idea of connecting the outdoor spigot the main line was completed and 2) how to navigate the spigot. He was also considerate of our space and time. Truly top-notch service, and I look forward to using Winters in the future."

"Over the last few days, we had a serious problem with a leaking water heater. We called Winter and Jamie was at our house within an hour and a half. He quickly diagnosed the problem, explained the situation to me and made a thorough list of all the components, fittings, piping etc to enable the installers to come early the next morning to install the new water heater. Brian and his associate, Artie did the removal of the old water heater and the complete installation of a filtration system, complex piping layout and new water heater. The job was a work of art and we had hot water by the afternoon. All of the winter guys were extremely knowledgeable, friendly, thorough and totally professional. Just a terrific experience dealing with them. They are my go to company for any HVAC or plumbing issue"