Superior Service, From the Beginning
Equipped with just one truck and a steadfast goal, Tim Flynn and Geno Cataldo acquired Winters Company from a prominent Belmont family in 1996. Their goal? To build a business that provides the kind of service they had always expected from others. That was 1996. And now, many years and more than twenty employees later, the company has not only met that goal, but steadily continues to exceed it.
For starters, Tim and Gene had a core belief that with a true customer-service focus, their plumbers could actually be welcomed into a family's home...and then be invited back by delivering on each and every promise.
That was the Winters framework then, and it's no different today...nearly ten years later.
Still, many things have changed over the years, and all for the better. Perhaps of greatest significance to you, we've standardized all of our service delivery systems...that way, no matter which Winters technician shows up at your front door, you'll always receive the same high quality workmanship delivered in the same professional and courteous manner
What's more, we are constantly training and re-training our plumbing and heating technicians...not just on the skills of their trade, but in the finer points of customer relations, as well.